SilentID is a reputation backup service for marketplace users—both buyers and sellers. It saves your hard-earned ratings from platforms like Vinted, eBay, Depop, Instagram, and others into one secure profile. If your account gets banned, the platform shuts down, or you move to a new marketplace, you have permanent proof of your reputation.

What happens if my Vinted or eBay account gets banned?

If your marketplace account gets banned, your years of hard-earned feedback typically disappear forever—89% of users never recover their ratings. With SilentID, your reputation is already backed up. You have proof of your rating history, verified identity, and TrustScore that follows you everywhere.

Which platforms does SilentID work with?

SilentID works with 20+ platforms: Marketplaces (Vinted, eBay, Depop, Etsy, Poshmark, Facebook Marketplace), Social (Instagram, TikTok, Twitter/X, YouTube, LinkedIn), Professional (GitHub, Behance, Dribbble), and Gaming/Community (Discord, Twitch, Steam, Reddit).

Yes, SilentID has a free tier that includes identity verification, basic TrustScore, connecting up to 3 profiles, a public Trust Passport URL, and basic verified badge. Pro costs £4.99/month for unlimited connections, Safety Check (scam analysis), Report a Scam (PDF evidence packs), trust timeline, and platform alerts.

TrustScore is a number from 0 to 1000 representing your overall trustworthiness online. It combines Identity (300 pts), Profiles (400 pts), and Behaviour (300 pts). Higher scores indicate more trustworthy users. Pro users also see combined star rating across all platforms.

SilentID is 100% passwordless—we never store passwords. You sign up using Apple Sign-In, Google Sign-In, Passkeys, or Email OTP. Identity verification uses Stripe Identity, so your ID documents go to Stripe, not us. All data is encrypted and GDPR compliant.

Cookie Policy | SilentID - Your Portable Trust Identity

1. Introduction

This Cookie Policy explains how SILENTSALE LTD ("SilentID", "we", "us", or "our") uses cookies and similar technologies on our website and mobile application.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).

3. Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the website to function properly. They cannot be disabled.

Cookie Name	Purpose	Duration
__Host-session	Maintains user session state	Session
csrf_token	Prevents cross-site request forgery attacks	Session

3.2 Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization.

Cookie Name	Purpose	Duration
theme	Remembers your theme preference (light/dark)	1 year
locale	Remembers your language preference	1 year

4. What We Don't Use

SilentID does NOT use:

Advertising cookies: We do not track you for advertising purposes
Third-party tracking cookies: We do not use Google Analytics, Facebook Pixel, or similar tracking services
Cross-site tracking: We do not track your activity across other websites
Profiling cookies: We do not build profiles of your browsing behaviour

Our approach prioritizes your privacy. We only use cookies that are essential or provide direct benefit to your user experience.

5. Third-Party Cookies

Some third-party services we use may set their own cookies:

Stripe: For payment processing (when you subscribe to SilentID Pro). Stripe's cookies are governed by their own privacy policy.
Stripe Identity: For identity verification. Cookies are only set during the verification process.

We have no control over these third-party cookies. Please refer to the respective third-party privacy policies for more information.

6. Managing Cookies

You can control and manage cookies in several ways:

6.1 Browser Settings

Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Here's how:

6.2 Impact of Disabling Cookies

Please note that disabling essential cookies may prevent you from using certain features of our website, such as logging in or submitting forms.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

SILENTSALE LTD
Company No. 16457502
Address: 86-90 Paul Street, London EC2A 4NE
Email: privacy@silentid.co.uk
Website: silentid.co.uk