£2.7B lost to marketplace scams in 2025 — Action Fraud UK

Now live on iOS & Android

Your Reputation, Unlocked.

You've built hundreds of reviews on Vinted, eBay, and Depop. But that reputation is locked to each platform — and unprotected. SilentID gives you a Trust Passport, safe payments, safe postage, and the tools to trade without fear.

Free forever
No passwords needed
Powered by Stripe
Without
?
Unknown Seller
No verified identity
No rating history
No proof of trust
“Is this a scam?”
VS
With SilentID
SM
sarah.m
ID Verified
847
TrustScore
4.8 across 5 platforms
247 transactions

Back up your reputation from all major platforms

Built on infrastructure you already trust

Powered by Stripe
GDPR
AES-256
ICO Registered
Passwordless
The Problem

Your Reputation is Trapped & Unprotected

1 in 3 buyers and 1 in 5 sellers have been scammed. Your ratings are locked to one platform. When disputes happen, you have no proof.

34%
Of FB Marketplace listings may be scams
22%
Of sellers have been scammed
1 in 3
Buyers have been scammed online

If You Sell

500 reviews on Vinted? They don't exist on eBay
Account banned? 5 years of ratings — gone
Buyer claims item never arrived — no proof
Chargeback fraud — your word against theirs

If You Buy

Package arrived empty — no way to prove it
Seller had 100% rating — still got scammed
Meeting a stranger — no verified identity
Scam messages look real — hard to spot
The Solution

SilentID Protects You

One app. Portable reputation. Safe pickup payments. Safe postage. Video evidence. Scam detection. Everything you need to trade safely.

High-value sales
Prove your credibility instantly
Local pickup
Meet with verified profiles
Safe postage
Low-cost labels + video evidence
New platforms
Take your reputation anywhere

Your Trust Passport for Every Platform

Connect your profiles from any marketplace. Verify your identity once. Share a single link that proves your credibility — on any platform.

SellersBuyersResellersPower Users

How SilentID Works

Create your portable Trust Passport in four simple steps. Works for sellers, buyers, renters, and anyone who wants to show credibility.

01

Create Your Account

Sign up with Apple, Google, or Passkey. No passwords needed—ever. Takes 30 seconds.

02

Verify Your Identity

Quick ID check via Stripe Identity. Your documents stay with Stripe—we only get confirmation.

03

Connect Your Profiles

Link Vinted, eBay, Depop, or any profile. Add a unique token to your bio—verified automatically in seconds.

04

Share Your Trust Passport

Get your personal Trust Passport URL and verified badge. Share it anywhere—in DMs, on profiles, or via QR code.

See what yours could look like
Main Feature

Your Trust Passport

All your platform ratings in one shareable link. Connect your profiles, verify your identity, and share your reputation anywhere.

silentid.co.uk/u/silentid
Live sample passport
View Full Passport

One Link, All Your Proof

Share your Trust Passport URL in DMs, profiles, or as a QR code. Anyone can verify your reputation instantly.

Take It Anywhere

Starting on a new platform? Show your 500+ sales from eBay. Your reputation travels with you.

Survive Platform Bans

Account wrongly suspended? Your reputation is already backed up. Proof of your history that nobody can delete.

Works For Buyers Too

Prove you're a serious buyer. Win those limited items. Get priority from sellers who want reliable transactions.

How Your TrustScore is Calculated

300
Identity Points

ID verification, phone, email confirmed

500
Profile Points

Connected platforms, reviews, transaction volume

200
Behaviour Points

Response time, dispute history, account age

Your TrustScore (0-1000) cannot be bought. It's based purely on verified profiles and behaviour.

Powered by Stripe

Meet. Sell. Carefree.

Selling on Facebook Marketplace, Gumtree or Vinted? PIN Pickup holds the buyer's payment securely until you meet in person and confirm with a 6-digit code. Get paid every time—it's that simple.

£2.7B+ lost to marketplace scams
78% increase in scams since 2023
Zelle/Venmo don't hold payments
£

Complete Protection – 50p + 3%

Meet strangers safely. For just £2 on a £50 item, get:

Payment held until pickup confirmed
6-digit PIN & verified identities
In-app chat – no phone numbers
48-hour window - hold released if no meetup
£52
total
vs
£56–£58
eBay/PayPal fees

How it works: Create → Buyer authorizes → Meet → Confirm PIN → Done.

If You're Selling

Only serious buyers
Payment is committed before you meet. No more no-shows or time-wasters.
Real money, held securely
Stripe holds the funds—not a screenshot, not a promise. You can see it.
Chat securely in-app
Coordinate pickup details without sharing your phone number. All messages stay private.
Buyer shares PIN, you get paid
Buyer inspects the item, gives you the 6-digit code. You enter it, get paid. Done.
Sell with confidence
No chasing payments. No awkward cash exchanges. Just list, meet, and get paid.

If You're Buying

See it before you pay
Your money is held, not charged. Check the item in person—only pay when you're happy.
Leave the cash at home
No more carrying hundreds to meet a stranger. Everything is handled digitally.
Know who you're meeting
Both sides are verified. Real people, real accountability.
Walk away, no charge
Changed your mind? The hold is released instantly. You pay nothing.
Step 1
Seller Creates
Set price, share link
Step 2
Buyer Commits
Payment secured by Stripe
Step 3
Meet & Inspect
Buyer checks the item in person
Step 4
Buyer Shares PIN
Seller enters the 6-digit code
Step 5
Seller Gets Paid
Payment released instantly

The difference PIN Pickup makes

Buyer ghosts after agreeing to meet
Payment committed = serious buyer
Fake Zelle/PayPal screenshot
Real Stripe hold you can verify
"I never received it" chargeback
PIN entered = proof of pickup
Meet stranger carrying cash
Meet verified person, cashless
No recourse when scammed
Stripe dispute protection
£5,000
Max per transaction
50p + 3%
Fee per side — covers secure processing, payment hold & PIN verification
£0
No charge until PIN confirmed
48 hrs
Meet & exchange window
Instant Payouts
Money in your bank account within 30 minutes via Faster Payments. No waiting days for your funds.

Works with Any Local Pickup Sale

Facebook MarketplaceGumtreeVintedShpockDepopeBay LocalPrelovedFreeAds
Every payment processed securely by Stripe. We never see your card details.
What Protection Looks Like

Before You Pay, You Already Know

When someone sends you a SilentID payment link, you can see exactly who you're dealing with — before any money moves.

silentid.co.uk/pay/x8k2m4p

Nike Air Max 90

Size 9 UK · Excellent condition

£120.00

ST
Sarah T.ID Verified
Member since Oct 2025
Trust Score
725/ 1000Very Strong
3
Transactions
0
Disputes
4
Verified Profiles

Your money is held safely by Stripe

You're not charged until you confirm receipt.

Powered by Stripe · Your card details are never shared with the seller

Example

See who you're dealing with

ID-verified seller with a real trust score built from verified marketplace profiles — not a faceless account.

Money held, not sent

Stripe holds the payment securely. The seller never touches your money until you confirm you're happy with the item.

Proof if anything goes wrong

Every transaction is tracked with timestamped evidence. If there's a dispute, you have Stripe's protection and real proof on your side.

Example payment page — not a real transaction

80% of chargebacks are friendly fraud. Video evidence changes everything.

Video Evidence for Both Sides

Sellers record packing. Buyers record unboxing. Together, you create an unbreakable chain of proof.

No more "he said, she said" — just timestamped video evidence.

If You're Selling

Courier says "inadequate packaging"?
Video proves bubble wrap, box, tape — undeniable evidence.
Marketplace rejects your claim?
Share video link showing professional packing.
Beat empty box return scams
Buyer sends back rocks? Your video proves what you packed.
Win chargeback disputes
Banks need proof. Send them the video link.

If You're Buying

Arrived damaged? Box was fine?
Unboxing video proves it wasn't your fault.
Courier blames the seller?
Your video shows exactly how it arrived.
Record your unboxing
Prove exactly what arrived—empty box, wrong item, damage.
Faster refunds from platforms
Video evidence speeds up claim resolution.

The Chain of Evidence

Seller Records
Packing video
Package Ships
Tracked in transit
Buyer Records
Unboxing video
Complete proof of what was sent AND what arrived

One Link. Share With Anyone.

When disputes happen, share your evidence link instantly. No file size limits. No compression. Just proof.

Couriers
Evri, Royal Mail, DPD reject your claim?
Share link proving proper packaging
Marketplaces
eBay, Vinted say "packaging not good enough"?
Video proves professional packing
Banks
Filing a chargeback or fraud claim?
Timestamped evidence they accept
Action Fraud
Reporting a scam to authorities?
Professional evidence pack ready
No file size limits
Unlike eBay's 1.75MB cap — full HD video
Timestamp + tracking burned in
Can't be edited or faked
Certificate of Evidence
Official PDF certificate for disputes
Works with any courier

Use Any Label

Already have a Vinted, eBay, or Depop pre-paid label? Just record your packing with SilentID.

  • Works with any courier label
  • Enter tracking number manually
  • Video watermarked with Evidence ID
  • Free with SilentID account
Best Value

SilentID Low-Cost Labels

Discounted shipping rates with video evidence automatically linked to your shipment.

  • Competitive rates vs major couriers
  • Auto-linked to your video evidence
  • Track everything from one dashboard
  • Integrated dispute protection
Partners:
EvriRoyal MailDPDYodel
REC 00:47
1080p
Live Watermark
Evidence ID:SID-7X9K2M4P
Tracking:JD7829384756GB
UTC Time:2026-01-18 19:42:17
Tamper-Proof
Wins Disputes

How the Technology Works

One-Tap Recording

Start recording instantly. Every frame is watermarked with tracking number, Evidence ID, and UTC timestamp.

Tamper-Proof Watermark

Burned into the video itself—not metadata. Cannot be edited, stripped, or faked.

Packing + Unboxing Modes

Sellers record packing, buyers record unboxing. Both videos linked to same shipment.

Bank-Grade Evidence

Generate PDF evidence packs accepted by banks, PayPal, eBay, and credit card companies.

£2.4B
Lost to scams/yr
90 days
Video retention (Pro)
30s
To record proof

Protection for sellers AND buyers — video evidence that wins disputes

Free: 3 recordings/month (30-day retention) • Pro: Unlimited recordings (90-day retention)

Get the App
Pro FeatureAI-Powered

Safety Check for Both Sides

Scammers target sellers AND buyers. Our AI detects 50+ scam patterns instantly—whether you're selling or buying.

If You Sell

Detect fake buyers trying to scam you

Overpayment scams

"I'll pay £150 for your £80 item"

Fake payment links

Links to paypa1-secure.xyz

Shipping address tricks

"Send to my friend's address"

Fake urgency

"It's for my son's birthday TODAY"

Off-platform requests

"Text me at 07XXX..."

If You Buy

Detect fake sellers trying to scam you

Too-good-to-be-true prices

"iPhone 15 Pro Max - £200"

Off-platform payment

"Pay me via bank transfer"

Fake tracking numbers

Tracking that never updates

Bait and switch

"I have a newer model available"

Stolen product photos

Stock images or photos from other listings

Instant Analysis

Results in under 2 seconds

50+ Patterns

Constantly learning new scams

Screenshot OCR

Paste images directly

Privacy First

Messages never stored

How Safety Check Works

1

Copy the message

From any marketplace chat—Vinted, eBay, FB Marketplace, etc.

2

Paste into Safety Check

Or screenshot and let our OCR read it automatically

3

Get instant risk score

See specific red flags with explanations

4

Make informed decisions

Proceed safely or block the scammer

Detects 50+ Scam Patterns Including

Fake payment linksUrgency tacticsOff-platform requestsToo-good-to-be-true offersOverpayment scamsFake shipping issues+44 more
9:41

Safety Check

PRO

"Hi! I'm very interested in your item. I'll pay £150 instead of £80. Please send payment to my PayPal link: paypa1-secure.xyz/pay and ship today! It's urgent as it's a gift"

CRITICAL RISK
92%
Payment Link Detectedcritical
Urgency Pressurehigh
Off-Platform Requesthigh
Spelling Anomaliesmedium

Scam Detected!

4 red flags found

Stay Protected

Don't reply to this

50+
Scam Patterns
Instant
Analysis Speed
Zero
Messages Stored
20+
Platforms Covered

Safety Check is included in SilentID Pro at just £4.99/month

Your messages are never stored • Analysis happens in real-time • Results deleted immediately
New FeatureAI-Powered

Scan Any Listing Before You Buy

Found a deal on Vinted, eBay, or Facebook Marketplace? Paste the listing URL and get an instant AI risk assessment with price verification—before you commit.

How Deal Scanner Works

1

Copy the listing URL

From Vinted, eBay, Depop, Facebook Marketplace, Gumtree, or Shpock. Shortened links are automatically resolved.

2

Paste into Deal Scanner

SilentID detects the platform instantly. One tap to scan. The listing is fetched securely on your device—never through our servers.

3

Get your risk verdict

AI analyses the title, description, price, and images. Returns a risk score, price check, and specific red flags with plain-English explanations.

9:41

Deal Scanner

https://www.vinted.co.uk/items/4829...

Detected: Vinted
SOME CONCERNS
45%
Price below market averagemedium
New seller accountlow
Price Check

Listed at £45 — similar items average £65–£80

Supported Platforms

Vinted
eBay
Depop
Facebook
Gumtree
Shpock

Paste Any URL

Shortened links auto-resolved

Price Verification

Is it too good to be true?

On-Device Fetch

Listing never touches our servers

GPT-4o-mini Analysis

Same AI as Safety Check

Deal Scanner shares daily limits with Safety Check — 3 scans/day free, 50/day with Pro

Listing data is fetched on your device and never stored
Pro Feature£4.99/month

Got Scammed? Fight Back

Whether you're a seller who sent goods and never got paid, or a buyer who paid and never received—we help you build a case.

If You're a Seller

Common scams that target sellers

Sent item, payment reversed
Document PayPal/bank reversal with timestamps
Chargeback fraud
Compile delivery proof + buyer communication
"Item not as described" lie
Include original listing + packing video
Empty box return scam
Document weight discrepancy + unboxing video

If You're a Buyer

Common scams that target buyers

Paid but never received
Document payment proof + seller silence
Received wrong/fake item
Include photos + listing comparison
Seller ghosted after payment
Compile message history + no tracking
Fake tracking number
Document tracking that never updates

Your Professional Evidence Pack Includes

Professional PDF

Bank-ready format

AI Analysis

Scam pattern detection

Evidence Gallery

Screenshots & receipts

Timestamped

Verified dates & times

Bank-Ready
Report Format
Complete
Evidence Included
Yes
Action Fraud Ready
3 mins
Report Time

Works with Vinted, eBay, Facebook Marketplace, Depop and 14 more platforms

Professional PDF format accepted by UK banks and Action Fraud
What People Are Saying

Real People, Real Trust

Marketplace sellers and buyers who stopped hoping for the best and started proving it.

Vinted

I had 312 five-star reviews on Vinted and my account got suspended overnight. No warning. Years of building trust — gone. SilentID had it all backed up. When I moved to Depop, I just shared my Trust Passport link.

JH
Jessica H.
Vinted seller • 500+ sales
PIN Pickup

Sold a PS5 through Facebook Marketplace. Usually I'd be bricking it about fake bank transfers. With PIN Pickup, the money was held by Stripe before we even met. Buyer entered the PIN, I got paid. Zero stress.

MT
Marcus T.
FB Marketplace seller
Safety Check

Found a “too good to be true” Nike Dunk deal on Depop. Ran Safety Check — it flagged the listing as high-risk in 3 seconds. Saved me £180. The AI caught things I never would have spotted myself.

RP
Ria P.
Depop buyer • sneaker collector
Video Evidence

Shipped a £350 designer bag. Buyer claimed it arrived damaged. I had the packing video with timestamp and GPS from SilentID. Showed the bank, got my money back in 48 hours. Without that video I'd have been out £350.

TW
Tom W.
eBay seller • fashion
Scam Report

Got scammed £220 on a fake iPhone listing. Bank initially said no. Used SilentID's Scam Report to generate a professional evidence pack with screenshots, chat logs, and AI analysis. Bank reversed the decision within a week.

PK
Priya K.
FB Marketplace buyer
Trust Passport

I sell across Vinted, eBay, and Etsy. Buyers on new platforms never trusted me at first. Now I drop my Trust Passport link in every listing — 847 TrustScore, verified badge, 3 platforms connected. Sales on new platforms doubled.

DL
Dan L.
Multi-platform seller

Built on infrastructure you already trust

Stripe
GDPR Compliant
256-bit Encryption
ICO Registered
iOS & Android

Protect Your Reputation

Start backing up your ratings for free. Upgrade for full protection.

Free

£0 forever

Back up your reputation and start building trust

  • Identity verification via Stripe
  • Basic TrustScore (0-1000)
  • Connect up to 3 marketplace profiles
  • Public Trust Passport URL
  • Basic verified badge for social bios
  • 3 video evidence recordings/month
  • File safety reports
Popular

Pro

£4.99 /month

Full reputation protection for serious marketplace users

  • Everything in Free
  • Unlimited profile connections
  • Unlimited video evidence recordings (90-day retention)
  • Premium verified badge with QR code
  • Combined star rating from all platforms
  • Safety Check—message risk analysis (50/day)
  • Report a Scam—PDF evidence packs for banks
  • Trust timeline—see your reputation history
  • Platform watchdog—ban alerts
  • Priority verification & support

Important: Your TrustScore cannot be bought. Paid subscriptions do NOT increase your TrustScore. Your score is based purely on verified profiles and behaviour, never on what you pay.

Frequently Asked Questions

Everything you need to know about protecting your online reputation

What is SilentID?
SilentID is a reputation backup service for marketplace users—both buyers and sellers. It saves your hard-earned ratings from platforms like Vinted, eBay, Depop, Instagram, and others into one secure profile. If your account gets banned, the platform shuts down, or you move to a new marketplace, you have permanent proof of your reputation.
What is Safety Check and how does it work?
Safety Check is our AI-powered scam detection feature (Pro only). Paste or screenshot any buyer/seller message and our AI instantly analyses it for red flags—fake payment links, urgency tactics, requests to move off-platform, and 50+ other scam patterns. You get a risk score (Low/Medium/High/Critical) with specific warnings. We never store your messages—analysis happens in real-time and results are deleted immediately.
What is Report a Scam and how can it help me recover money?
Report a Scam (Pro feature) creates professional PDF evidence packs when you've been scammed on platforms like Vinted, eBay, or Facebook Marketplace. It includes AI-powered scam pattern analysis, timestamped evidence, screenshots, and chat logs in a bank-ready format designed to meet what banks and Action Fraud need. Average report generation takes just 3 minutes.
What happens if my Vinted or eBay account gets banned?
If your marketplace account gets banned, your years of hard-earned feedback typically disappear forever—and most users never recover their ratings. With SilentID, your reputation is already backed up. You have proof of your rating history, verified identity, and TrustScore that follows you everywhere.
Which platforms does SilentID work with?
SilentID works with 20+ platforms: Marketplaces (Vinted, eBay, Depop, Etsy, Poshmark, Facebook Marketplace), Social (Instagram, TikTok, Twitter/X, YouTube, LinkedIn), Professional (GitHub, Behance, Dribbble), and Gaming/Community (Discord, Twitch, Steam, Reddit).
Is SilentID free?
Yes! SilentID has a free tier that includes identity verification, basic TrustScore, connecting up to 3 profiles, a public Trust Passport URL, and basic verified badge. Pro costs £4.99/month for unlimited connections, Safety Check (50 scam analyses/day), Report a Scam (PDF evidence packs), trust timeline, and platform watchdog alerts.
Is SilentID secure?
SilentID is 100% passwordless—we never store passwords. You sign up using Apple Sign-In, Google Sign-In, Passkeys, or Email OTP. Identity verification uses Stripe Identity, so your ID documents go to Stripe, not us. All data is encrypted and GDPR compliant.
Can I use SilentID on dating apps?
Yes! SilentID is perfect for dating apps where trust is crucial. You can share your verified badge (which includes your TrustScore, ID verification status, and combined rating) on Tinder, Bumble, Hinge, or any dating profile. The QR code links to your full Trust Passport.

Ready to get your Trust Passport?

For sellers, buyers, renters, daters—anyone with a history worth showing. Download free on iOS & Android.

Your reputation is worth protecting

Join marketplace sellers and buyers who trade with confidence. Free forever — no credit card needed.

Free forever
No passwords
Powered by Stripe
GDPR compliant